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Terms and Conditions

Please read this carefully. By accessing the 1st Contact Australia (our, we us) website (the site), the user agrees to the terms that appear below. If you have any questions, please email us.

 
 

1. Introduction

The site is owned and operated by 1st Contact.

Site users (you, your) are able to access most of the site’s content without registering your personal details. However, certain areas of the site are only open to you if you register.

We reserve the right to suspend or terminate access and use of the site at any time and we may do so with or without notice. If you are a registered user of the site, we will notify you of the suspension or termination of your access by email, within a reasonable period.

2. Use of content and linking to the site

Body We retain all intellectual property rights over the site, including all current and future content appearing on its pages. These rights don’t cover content that is owned by third parties.

The content on the site may not be reproduced, duplicated, copied, resold, modified, stored or otherwise used for any commercial purposes without our prior express consent. Besides these restrictions, you may not cause any information to appear on the site without our express permission. If you would like to put any information or content up on the site, you can get permission by contacting us.

As a site user, you are granted a limited and revocable right to access, display, use, download or otherwise copy all current and future content of the site for personal, non-commercial and informational purposes. We are happy for you to use the site and its content for your personal use if (i) the content or information does not belong to a third party, (ii) you notify the webmaster about the use of the information or content, and (iii) we are acknowledged as the author of the content or information – all you need to do is include a link to our site [web address] as a reference. If you do link a website to our site, that website may not replicate our site’s content, cause a frame or any other browser or border to surround our content, imply that we endorse products or services featured on the website in any way whether directly or indirectly, misrepresent its relationship with us, contain content that may be construed as distasteful or offensive, or infringe any laws, rules or regulations which regulate the use of trademarks, copyrights or any matters relating to the use of the world wide web.

We reserve the right to request that any link that breaches these terms be removed from the domain on which it appears. If our request is not granted, we reserve the right to take any further action we see fit, considering the circumstances and taking into account the law of England and Wales.

You may find links to third party websites on this site. Where we use such links, we will make sure, as far as possible, these links are clearly identifiable. We are not responsible for the availability of information or content appearing on any third party website and we are not party to, or in any way responsible for, any transaction that involves any goods or services offered or available from these websites. If you purchase any of our products or pay for our services through one of our third party partners, the agreement exists between you and the third party; we are not involved.

1st Contact, and all associated names, all artistic and literary works as well as computer programs used on this site are trademarks and may not be used without our express written permission.

3. Registration

If you register on our website, you are required to give us information that is accurate and complete. If any of your information becomes inaccurate later on, you are responsible for informing us about any changes at feedback@1stcontact.com.

IPlease take note that your registration details are for your own use only. When you register, you will choose a username and password. These details will be used in order to identify anyone who accesses our site. Only the person who has registered the username and password may use those credentials. If you share your credentials and access to the site with other people, we will de-register you from the site.

IIf you register with an email address that does not belong to you or which will cause emails sent by us to be delivered to someone other than yourself, we will assume that you are authorised to receive emails at that address. In addition to this, you understand and agree that we may cease communication with you if the owner of the address unsubscribes from our mailing list.

4. No warranties, exclusion of damages, limitation of liability and exclusive remedy

The content on this site is intended for general informational use only. We do not intend for users to rely on this information when making financial, investment or other decisions. Based on this, all of the information that appears on the site shouldn’t be taken as advice, a recommendation or arrangement by us. If you are making any financial or investment decisions, you should contact someone who can give you sound advice.

We don’t give any warranties in respect of the site, the content or services that are offered on it (site services). The services we offer on the site are subject to availability.

If you enter into an agreement or make any arrangements with a third party who is named or appears on this site, please note that you do so at your own risk.

We don’t provide warranties and do not enter into agreements that are subject to conditions which impose duties on us. This includes any implied warranties of merchantability or of fitness for a particular purpose, any express or statutory warranties as well as any warranties or duties regarding accuracy, timeliness, completeness, performance, lack of negligence or of workmanlike effort.

By using the site, you agree that we are not liable to you and/or any third party who may suffer damages, death or personal injury as a result of the site services, including but not limited to loss of profits, loss of privacy, failure to meet any duty, lack of negligence or of workmanlike effort.

If you suffer any damages, the only remedy available to you is a claim for direct damages, which you suffered due to a reasonable reliance on the site services. This remedy is subject to certain limitations, including (i) a refund of the amount paid to us in exchange for the relevant service in the month in which the damage is incurred, less a reasonable allowance for services duly performed, or (ii) correction or replacement of the service. These limitations apply to all legal and equitable theories. We are fully entitled to choose whether to grant this remedy.

Please keep in mind that virus protection is your responsibility. We make no warranty that the site services are free from infection by viruses or any other computer programs which may have contaminating or destructive properties.

5. Privacy Policy

We will only use information which you supply in a way that does not breach our Privacy Policy.

6. Changes to these terms

We reserve the right to make changes to any part of the site and its related services. Please note that we may change these terms at any time we see fit and necessary. If you’re a registered user of the site, you will be notified of any changes within a reasonable period.

7. Advertising and sponsorship

The site may contain advertising and sponsorship. All advertisers and sponsors are solely responsible for ensuring that material submitted for inclusion on the site complies with international and national law. We will not be held responsible for any error or inaccuracy in advertising or sponsorship material appearing on the site.

8. Competitions and prizes

Occasionally, we will run competitions and promotions on the site. These will be subject to their own terms that will be made available at the time they are run.

9. Choice of law and jurisdiction

These Terms shall be governed by, and interpreted in accordance with, the law applicable in England and Wales.

Users of the site agree that the courts of England shall have exclusive jurisdiction to settle any dispute which may arise out of, under or in connection with these Terms or the legal relationship established by them.

Additionally, we retain the right to start proceedings as to the substance of the matter in the courts of the country of your residence or, where you agree to these Terms in the course of your trade or profession, the country of the your principal place of business.

10. General

You may not assign, sub-license or otherwise transfer any of rights under these Terms.

If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms.

Failure by either party to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy. Headings in these Terms are for convenience only and will have no legal meaning or effect.

User’s statutory rights are not affected.

11. Disclaimer

Subject to the provisions of the Unfair Contract Terms Act 1977, the Supply of Goods and Services Act, 1982 and otherwise by law.

If you have any requests concerning your personal information or any queries with regard to these practices please contact our Privacy Department on [email address].

Trading name

1st Contact Australia is a trading name of the 1st Contact Group Limited (Company No.3635405) which has its registered office at Castlewood House, 77/91 New Oxford Street, London, WC1A 1DG

If you have any requests concerning your personal information or any queries with regard to these practices please contact feedback@1stcontact.com.

1st Contact rebrands to Sable International.

In 2020 we merged with our big brother Sable International.

The accountants, brokers, advisers and caseworkers that you used to deal with will not be going anywhere as the entire 1st Contact team will be in the same roles at Sable International. You'll still get the same great service, just under a new name.

If you have any questions, please feel free to contact us directly.

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